Last updated: January 2025
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Products are subject to availability.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Payment must be received before products are shipped. We accept various payment methods as indicated during checkout.
Shipping costs and delivery times vary based on location and shipping method selected. We are not responsible for delays caused by customs, weather, or other factors beyond our control. Risk of loss passes to you upon delivery.
We accept returns of unopened products within 30 days of purchase. Refunds will be processed to the original payment method. Shipping costs are non-refundable unless the return is due to our error.
All content on this website, including text, graphics, logos, images, and software, is the property of Oku Aroma Botanics and is protected by copyright and other intellectual property laws. You may not reproduce or distribute any content without our written permission.
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website. Prohibited uses include transmitting unlawful, harmful, or offensive content.
Our subscription service automatically renews until cancelled. You may cancel at any time through your account settings or by contacting customer service. Cancellations take effect at the end of the current billing period.
Participation in our refill program requires return of original containers in good condition. Refill discounts apply only to eligible products. We reserve the right to modify or discontinue the refill program at any time.
Wholesale pricing and terms are available to qualified businesses. Wholesale accounts require separate application and approval. Different terms and conditions may apply to wholesale orders.
Our liability to you for any cause whatsoever shall not exceed the amount paid by you for the products or services that give rise to the claim. We shall not be liable for any indirect, incidental, or consequential damages.
Our products are for external use only unless otherwise specified. Discontinue use if irritation occurs. We recommend patch testing before first use. Keep products away from children and pets.
These terms shall be governed by and construed in accordance with the laws of Japan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.
If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. We reserve the right to modify these terms at any time, with changes taking effect upon posting.
For any legal questions or concerns regarding these terms of service, please contact us at legal@walkforestrail.com or by mail at our business address.